Privacy policy
At KuniVibe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect data when you interact with our website and purchase our furniture products including seating and reclining furniture, table furniture, and storage furniture.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, and phone number when you make a purchase
- Payment Information: Credit card details and billing information (processed through secure payment gateways)
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, products viewed, and shopping cart activity
How We Use Your Information
Your information is used for the following purposes:
- Process and fulfill your furniture orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Improve our website functionality and user experience
- Prevent fraud and ensure website security
- Comply with legal obligations
Data Storage and Retention
We store your personal data on secure servers and retain it only for as long as necessary to fulfill the purposes outlined in this policy. Order information is typically retained for 7 years to comply with legal and tax requirements. Payment information is encrypted and stored by our PCI-compliant payment processors.
Data Protection Measures
KuniVibe implements comprehensive security measures to protect your data:
- SSL encryption for all data transmissions
- Regular security assessments and vulnerability testing
- Access controls and authentication protocols
- Secure data storage with encryption at rest
- Regular staff training on data protection practices
Third-Party Sharing
We may share your information with trusted third parties only for essential business purposes:
- Shipping carriers for order delivery
- Payment processors for transaction completion
- Legal authorities when required by law
We never sell your personal information to third parties for marketing purposes.
Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Data portability
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws and provide adequate protection for your information.
Contact Us
For any questions about this Privacy Policy or to exercise your data protection rights, please contact us at: [email protected]
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this page regularly for the latest information on our privacy practices.